MOTIF Customer Feedback


"Dear Motif Furniture,
Last week I received the table I ordered and it is FANTASTIC!!! I was very nervous that the table was coming from Texas to New York but the pieces were packaged really well and the delivery was made during the scheduled time.
I will recommend your products to all my friends!
Thanks again!"
Simona J., Ridgewood, NY

"Looked all over for an Umbra item and could find it nowhere. Several companies did not bother to answer my e-mail. Just looking for websites that might have Umbra and yours popped up. Called, ordered immediately and no problem with order or delivery. It wasn't a very expensive item. WOW. Someone even called to see that item had arrived in great shape. What service. Thank you."
-Gil G., St. Louis, MO

"Just wanted you to know that I brought my chair in on Thu 7/23 and the guys at Customer Pickup repaired my chair while I waited. I just wanted to thank you and your staff and appreciate the great customer service I experienced."
-Dee K., Austin, TX

"MOTIF is the best store in providing good service and product in the current market. I will let all my friends know my story."
-Michelle M.

"Wow, you are awesome. Thanks for being so great. I am definitely going to try to buy more from your online store. I've never seen service like this in my life"..."Thanks for such a nice response. Thanks for being such a great customer-oriented company."
-Leslie D., San Jose, CA

"Thank you. And I think it should be noted that I have received some of the best customer service from your team that I have ever received from a store."
-Theresa. F, Las Vegas, NV

"Let me start off by saying how impressed I am with the service that MOTIF Modern Living has provided. I was very skeptical in purchasing furniture from an online store, not to mention out of town, since I've never done this before. However, with the care and dedication I have received from you, you have a new customer for life!!! I work in real estate so you know I will be sending plenty of customers your way! I have had nothing but bad experiences with customer service from furniture stores in the past...you certainly have turned around any ill feelings I may have had! THANK YOU...KEEP UP THE EXCELLENT SERVICE! A Very Happy MOTIF Modern Living Customer!"
-Doris A., Miramar, FL

"I was on my way from San Antonio to a client lunch in Austin on Tuesday and saw your billboards so I decided to stop to see what your store was all about. When I saw that it was contemporary style furniture, I thought that I would not like the product for myself, but I was wrong! Your store's selection has a kind of allure that I have never felt about contemporary furniture. It was incredibly functional and pleasingly interesting to look at, too."
-Lee G., San Antonio, TX

"Dear Motif, We received the ottoman - it was amazing and well packed. We appreciate your continued business support."
-Sofana A., Interior Architect, Riyadh, Saudi Arabia

"We have ordered from you and will continue to do so, because of this kind of professionalism. Thanks for such a great response...."
-Drew M., Knoxville, TN

"Just a note to let you know the Terrazzolite planters arrived yesterday and I couldn't be more pleased. The delay in receiving them was a minor inconvenience for the quality and value provided. I hope to order another in the future. Thanks for your good service."
-David S., Phoenix AZ

"Just a note of thanks--we received delivery of the tv stand last night and it appears to be in beautiful condition. All's well in Upland, CA... Again, thank you for your time, assistance and flexibility in working with us. We very much appreciated doing business with you and your company, and would look forward to placing an order again someday with Motif."
-Catherine K., Upland, CA

"Hello Motif folks, I am an Austin resident, and I'm a huge fan of your furniture store. My husband I bought the entire Arden set for our bedroom (nightstands, dresser, and armoire) as a wedding present to ourselves. We also bought the Nogu cocktail table for our living room, and we just love it. The furniture in your store is modern, stylish, and competitively priced. Whenever we need furniture, yours is one of the first websites we come to. I'm very happy with my shopping and customer service experience with Motif, and I will continue to be a repeat customer. Thanks from a happy customer,"
-Amy H., Austin, TX

"Thanks for your fast response and processing. I really appreciate your effort in responding to my need and take care of it. Great service and great product at great price. I'll recommend your site to anyone.
-Will L., Sunnyvale, CA

"To The Staff at Motif In Kyle, I recently purchased a Dubai Bed. The staff at your store were all very helpful and made my experience wonderful. I am looking forward to going to the Store here in San Antonio. All I can say is that I recommend this store to anyone who is thinking of buying modern furniture. I Know that I am going to purchase all of my home items at MOTIF in the near future."
-Maria M., San Antonio, TX

"WOW. The planter arrived --- and safely. Who packed this thing? It was the most professional job of packing I’ve ever seen in my life. The person should get a special award. THANKS so much for the excellent service. I’m deeply grateful. yours
-David S., Philadelphia, PA


Thank you very much for your follow through. Everything went well, the delivery was even a tad earlier than expected so that helped with the rest of the day's schedule. My sofa's look great! I look forward to doing more business with you and your company.
-P. De La Garza, San Antonio, TX


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