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Due to its overall size, weight and/or fragility, this item must ship via a freight service. The standard freight delivery is a “curbside” service. This means that the driver is required to remove your item(s) from his truck, but is not required to assist in moving your items any distance. Upon delivery to a residence, the driver will move your palletized items to the edge of the truck with a pallet jack, cut through the plastic strapping and shrink wrap and then hand the individual pieces to whomever is accepting the delivery. It may be necessary to have someone available to help you move your furniture inside upon arrival.
Our Shipping and Handling charges include the packaging of your items for freight transit, long-haul transportation costs, Residential Delivery fees (if applicable) and Liftgate services as needed. Inside Delivery fees are not included, but a quote can be obtained by calling 1.877.MOTIF.11 prior to placing your order. We receive substantial freight discounts from volume shipping, which are passed along to our customers. However, because of our low prices, Shipping & Handling costs for heavy and bulky items can often be a large component of your order total. Rest assured that we continually negotiate with our freight carriers to provide you with the lowest rates available.
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